Purebred Breeders.com Support Ticket

not honoring verbal contract

Created By:	tftompkins	Last Reply:	cavimom6
Priority Level:	[Emergency]	Status:	[Open]
Created:	10 years ago	Last Updated:	10 years ago
Department:	General	Replies:	1

Saturday before last, I ordered an 8 week old puppy named Titan on the phone from Dennis. I asked him if the puppies parents had been checked for hip dysplasia and though I'd read online the puppies got health checks, I asked if he had his shots. Dennis said that all their breeders checked for genetic issues including hip dysplasia, he was up to date on his shots and was ready to go and that he'd be delivered Tuesday. After rearranging my schedule, Monday I was contacted and told Titan NEEDED his shots and would not be able to travel until Thursday. Wednesday, I was called and told he had worms and would not be able to travel until Monday. Sunday, I was called and told he could not travel until Tuesday. I no longer have confidence this is a healthy puppy. He certainly is no longer 8 weeks old. And it leads me to question if there is a puppy at all or what the real issue is. Regardless, the verbal contract with Dennis has not been honored. I have been more than patient and flexible in rearranging my schedule 3 times and require at this point the money I put down be fully refunded.

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cavimom6 says: (10 years ago)

I am so sorry you had these issues. I am a breeder that advertises with pure bred breeders. I was not aware of them contacting owners like that. From the breeders point of view they make us jump through many hoops for the customers. I have had to rearrange flights 6 times for one owner who couldn't make up her mind. It is nice to hear the stories from the other side too. I hope you do get a healthy puppy.

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